Most frequent questions and answers
Easy EMV Program
The EASY EMV Package is an all-inclusive solution streamlining payment processing. It offers free paper supply, insurance covering defects and damage, setup guidance, PCI DSS compliance assistance, and seamless integration with online systems. Elevate your transaction experience with EASY EMV.
Every enrolled client will receive complimentary paper for their machine, with the program ensuring coverage for one roll of paper per day. Conveniently, paper orders can be requested directly from the Client Dashboard. It’s important to note that this benefit is exclusively available to paid memberships of the EASY EMV program. Please be aware that this offer does not extend to those who qualify for free equipment through volume or Surcharging.
The insurance program provides coverage for manufacturer defects, accidental damage, and Acts of God-related damage. The first device is provided at no cost or is included in your monthly package. Subsequent replacements will have a deductible of $50, $100, or $200 based on your package level. Replacement devices are configured and dispatched with expedited overnight shipping for swift delivery.
Yes. All of our solutions have the ability to discount cash transactions and pass-through the processing cost to customers. If you would like to enroll your business in Cash Discounting / Surcharging, and processes more than $10,000 per month average in bank debit and credit card transactions you may qualify for an Easy EMV program Free of charge
Yes, it is very possible. Except for Clover ( Clover systems must be purchased from CSBANK to enroll in the EASY EMV program). If you already have a system you would like to get covered under our EASY EMV program, contact us to see if your equipment can be covered.
Credit Card Processing
Yes, all financial services are with a contract. For Easy EMV programs, they are a 1 year contract. For reprogramming of equipment we offer a month-to-month contract options.
PCI stands for Payment Card Industry. PCI Compliance is in two parts. 1) an annual questionnaire on how your business accepts payments 2) PCI network scans to ensure your systems are secure.
EMV stands for Europay, Mastercard, and Visa. EMV is the new industry standard for accepting payments. EMV is commonly known as the micro chips on credit and debit cards.
EMV compliance is the newest regulation as it applies to accepting bank debit and credit card transactions. EMV compliance only applies to in-person transactions. As of Oct 1, 2015, Merchants will be liable for fraud loss if loss is a result of not having an EMV terminal to accept cards.
We offer standard pricing for our services. We pride ourselves in offering fair prices and the absolute BEST products and services, not the cheapest. Under special circumstances we will make exceptions to our standard pricing, based on your credit card processing volume and amount of transactions. If you feel you have a special circumstance, please contact us and send a copy of your most recent credit card processing statement.